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Office 365 with Jim2 Email (Outgoing Email)

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See here for setting up Office 365 email accounts first. These instructions are for both Jim2.Cloud and Jim2 on-premises.

 

Sending email

The best approach is to have a relay connector created that allows Jim2 to send outbound email without authentication via Office 365. The only requirement is that a static IP address is required for this to be possible.

 

Setup details can be found here: https://technet.microsoft.com/en-us/library/dn554323(v=exchg.150).aspx (copy and paste into a web browser).

 

Once the relay is configured, set up the SMTP in Email Options within Office 365.

 

Configure a connector to send mail using Office 365 SMTP relay

1.Select the Admin tile.

office365 admin

2.Under Admin centers, select Exchange.

admin centers

3.Select mail flow, then connectors.

mail flow

4.Select the plus sign to add a new connector, then follow the wizard:

mail flow scenario
new connector
new connector setup
connector save

Once the relay connector has been set up, SMTP needs to be disabled on all O365 mailboxes individually in Jim2:

disableSMTP

 

Quality

Once complete, update the default SMTP server to use office 365 via Tools > Options > Other >Email:

 

Default SMTP Server, eg. yourdomain-com-au.mail.protection.outlook.com

 

Port: this should be left blank unless email is being routed by a non-standard port number. Otherwise, it will use Port 25 as the default.

 

In addition, please ensure the SPF Record is updated as follows:

 

v=spf1 +ip4:Your Static IP include:spf.protection.outlook.com -all

 

smtp for office 365

 

Enter the default SMTP Server, select Port 25 and use STARTTLS for SSL.

 

Retrieving email

See here for further information.

 

Tip

Office 365 allows for free shared mailboxes, which are ideal for Jim2 managed email addresses.

 

Setup

How to add a Jes Instance

Email Options

Email Setup

Set up Incoming Emails

Set up POP3 Email Accounts

Set up Email Tag

Set up Email Folder

Set up Email Rule

Set up Email Security

Create an email list

Set up SMS via Email

Set up and Use Gmail in Jim2

Use Office 365 with Jim2 Email