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There are default invoice options you can set via Tools > Options > Job > Invoice.
If 'Global for all stations' is unticked this means you will need to check each workstation to see which invoice reports are selected. This is typically unticked in POS environments where the POS workstations default to a till receipt report rather than an A4 invoice report for sales jobs.
You also can have different invoice layouts at a customer level ie for specific customers. These settings are set at the individual cardfile under Reports.
Further information
NZ Invoices to Handle Billing NZ GST
Invoicing How to
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