Text means contains the following text, and can optionally be case sensitive.
Regular expressions – true/false result
Regular Expression, or RegEx for short, means apply the entered regular expression to the text (email subject for example). Regular Expressions allow extremely powerful text processing to be applied, and return True if the expression is met. They also allow for multiple conditions to apply.
Regular expressions – value result
Regular expressions also allow for a value to be extracted from within some text. For example, a customer card code could be extracted from an email subject or body, then used to match the email to a specific customer, even if that email was not actually sent directly from that customer. For example, if the email was sent to support@ via an automated monitoring application.
Example email sent from automated monitoring application:
From: ticket@remotemonitoring.com
To: support@mycompany.com
Subject: Problem with server details servername.customercode
Body: Help required: Unable to Access the server
A regular expression can be used to extract customercode from the above email's subject and use this to match the email with a cardfile.
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