When processing returns for intercompany transactions, Jim2 links the return from customer (RFC) and return to vendor (RTV) automatically.
Process
1.Create a return from customer as per the standard process.
2.Enter the invoice number.
3.Jim2 detects it as an intercompany transaction, and the Generate RTV button appears in the RFC header (Add/Edit mode only).

|
Note: This button is not available for non-intercompany transactions
|
Generating the RTV
1.Add stock to the RFC grid as normal.
2.Click Generate RTV. A confirmation message will appear indicating the stock grids in both RFC and RTV will be locked. This ensures both documents remain consistent.
Click Yes to proceed.
Linking between RFC and RTV
▪The RTV number appears in the RFC header (RTV# field).
▪The RFC number appears in the RTV header (RFC# field) .
▪Both are hyperlinks that you can click to go to and from the RFC/RTV.
Key rules
▪The RTV must be finished before the RFC can be finished.
▪Only one object (RFC or RTV) can be edited at a time.
Validation and warnings
Attempting to finish an RFC without an RTV, the following warning message will appear:
Attempting to finish an RFC while an RTV is still in Active mode, the following warning message will appear
Editing restrictions
If one object is in Edit mode, the other cannot be edited.
You cannot cancel an RFC if the linked RTV is already finished.
Unprinting
RFCs and RTVs cannot be unprinted once linked.
History Tracking
If an RTV is generated from an RFC, a system message is recorded in the Object History
|