Return a Package from a Customer

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There are two ways to return packages.

1.Return part of a package.

The entire package does not need to be returned. To return part of a package, enter the stock code into the stock grid of the Return From Customer screen. If the components being returned are serialised, Jim2 will not request a package number. If the components are not serialised, select which package the stock was sold from. If this is known, enter in the value. If not, leave as zero.
return part pack
Once part of a package is returned, you can no longer return the remainder of the package.

2.Return a complete package.

To return a complete package, select the ellipsis (...) beside the stock code and select the correct package to enter into the stock grid of the RFC.
select pack stock

 

How to

Add Package Stock

Package a Package

Packaging Tab

Return a Package

Sell Packages

Transfer Packages

Unpackage a Package