Jim2® Business Engine Help File

On the ribbon, go to Tools > Setups > Email > Email Tags.

 

 

Email tags allow you to add a tag or tags to an incoming email in order to redirect that email to an appropriate group, ie. a specific division or divisions. For example, when an email is received from the support@yourbusiness.com email account, you may want to tag it as Support, and it will therefore appear in your company's Support email folder, once that has been set up.

 

An email can have multiple tags. For example, the incoming email can be tagged with both Support and Sales, or Support and Workshop, or any combination of the tags that you have set up in order to direct that email to a particular group or groups.

 

 

In the above example, a Workshop tag is being added to Email Tags, which already includes General, Service and Sales tags.

 

 

Email How to:

Add a Jes Instance

Set up Email Account

Set up Email Tags

Set up Email Folders

Set up Email Rules

Set up Email Security

Further information:

Email