Following explains the anti virus exclusions that need to be applied. Where possible, the Happen Business program file folders should be completely excluded.
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It is recommended that the primary Jim executables are excluded from real-time scanning, both at the desktop and server level. |
Server folders (include sub folders)
C:\Program Files\Happen Business\
C:\Program Files(X86)\Happen Business\
Desktop folders (include sub folders)
C:\Users\(user's name)\AppData\Local\Happen Business\LocalJim2\
Terminal server folders (include sub folders)
C:\Program Files (x86)\Common Files\Happen Business\JimClient\
Server files (trusted applications)
Jim2Server.exe
Jes.exe
JimReportServer.exe
Jim2.exe
Jim2Client.exe
Desktop files (trusted applications)
Jim2.exe
Jim2Client.exe
Terminal Server files (trusted applications)
Jim2.exe
Jim2Client.exe
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Server exclusions for SQL files as per Microsoft recommendations should also be used – https://support.microsoft.com/en-us/topic/how-to-choose-antivirus-software-to-run-on-computers-that-are-running-sql-server-feda079b-3e24-186b-945a-3051f6f3a95b (copy and paste into a web browser). |
Further information
Handling of High Screen Resolutions