Customer Returns

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On the ribbon, go to Tools > Options > Job > Customer Returns.

 

optionsrfc

 

From this screen, the following options can be set, all of which will have a global impact, meaning that every user accessing quotes is affected by what is set up here.

 

Field

Explanation

Return Type is required for Customer Returns

Tick this box to enforce adding a return type for all customer returns, eg. faulty goods, customer changed mind, etc.

 

Return Types must be created in Setups first.

Use default Branch options

Allows customer returns using the default branch-related options (if branches are enabled), rather than as per the original invoice.

 

Further information

Invoice

Stock