Jim2 Mobile v2 Connection Issues

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There can be occasions where Jim2 Mobile connection may be lost.

 

Warnings regarding connectivity to cloud1.happen.cloud and cloud2.happen.cloud are to be expected on an ad-hoc basis. This is Jes trying to maintain an open connection across the internet to our cloud servers for mobile support. Due to the nature of the internet these connections are expected to fail – hence the dual connections to provide a redundant server for improved reliability.

 

In terms of Jim disconnecting everyone, the connectivity to the cloud servers would only relate if the connectivity failure was due to an internal network issue.

 

Info

Jim2 will auto log off after 20 minutes of inactivity.

 

Further information

Configure Jim2 Mobile v2

Set up Jim2 Mobile v2 for Android

Set up Jim2 Mobile v2 for iOS

Set up Jim2 v2 Mobile Options

Log on and off Jim2 Mobile v2

Home Screen Overview v2

CardFiles on Jim2 Mobile v2

Add Contact to CardFile

Add Service Meter Reads to Jim2 Mobile v2

Capture Signature

Documents on Jim2 Mobile v2

Add Documents and Images to Jim2 Mobile v2

Email Documents from Jim2 Mobile v2

Email on Jim2 Mobile v2

Jobs on Jim2 Mobile v2

Create a Job from an Email

Schedule on Jim2 Mobile v2

Stock on Jim2 Mobile v2

Timers on Jim2 Mobile v2

Jim2 Mobile v2 Error

Lost or Stolen Mobile Device

Disable Jim2 Mobile v2