If Jim2 freezes, or there are other issues whilst using Jim2, you can select Log Off Now via the Windows App:
You can also change your password via Password Change.
Follow these links for troubleshooting assistance
Jim2Cloud Technical Requirements
Jim2Cloud_WindowsApp_Information
Jim2Cloud Setup and Access for PC
Jim2Cloud Setup and Access for MAC OS
Yubikey or FIDO2 Security Key Setup
Add and Link to On Premises Document
Add a Document Within Jim2Cloud
Import Files from Your PC to Jim2Cloud
Open or Save Files from Jim2Cloud