In the following example, replace a part that was included in the original cost of a machine. For example, selling a machine (copier, etc.) that includes replaceable components (drum, toner, etc.) as part of the original cost of that machine.
One of those components fails, so component needs to be replaced from stock but not affect the profitability of that machine (or the contract that machine is on).
Create a job and invoice at exact cost.
Create a job (linked to the contract/machine) and sell the replacement part at the part's exact cost. For example, drum cost $100 ex tax, then sell price ex tax $100.
It is important that sell price ex tax is the exact cost of the specific part being supplied as a replacement.
If the part is serialised, check on the stock's Stats tab for the exact cost of the part with that serial number.
If the part is not serialised check the Stats tab for the exact cost of that part in that stock location on the oldest purchase order (due to FIFO Jim2 will use the oldest stock in that location).
Invoice that job to the customer (or optionally to the company with the customer as From# and Ship#) and the customer will now have an outstanding invoice for that amount.
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Create a Debtors PO and finish at exact cost.
Create a Debtors PO to buy in the faulty part using the exact cost used in Step 1 for both the Cost (COG) and Price Ex.
The Cust# on the Debtors PO is the same as used in Step 1.
The stock location can be changed to purchase the faulty part into the quarantine location.
Finish the Debtors PO which will put the faulty stock in stock at the exact cost of the replacement part and create a credit for the same amount as the outstanding invoice. |
From Debtors, apply the credit created by the Debtors PO in Step 2 to the invoice created in Step 1. |
Assuming the faulty part is under warranty, now return the faulty part to the supplier using a Return to Vendor for credit or replacement. |
Further information
Refurbish Machines with Special Stock and Sales Kit