Returns and Attributes

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Producing a customer return for stock with attributes is a simple process: add a new customer return via Jobs > Return From Customer > Add on the ribbon.

 

add return

 

Enter the invoice number and Jim2 will automatically fill in the customer name. From here, enter individual stock and select the attributes for them, or click Add All Stock, in which case Jim2 will add all the stock lines with attributes.

 

add stock with attrib

 

To enter stock manually because the customer only wanted to return one jacket, click the ellipsis [...] in the stock code field to look up the stock codes.

 

add stock to rfc with attrib

 

A screen will appear with all of the stock lines on the invoice. However, when there are two stock lines with the same code but different attributes, which is the right line to choose? By clicking Show Attributes, it will show the attribute values of the stock:

 

show attrib on rfc

 

Highlighting the first line shows there are two jackets, colour navy, size small available to return.

 

show attrib on rfc1

 

Highlighting the second line shows there are two jackets, colour black, size medium available to return. Select the first line, then click OK.

 

select for RFC

 

Tab forward in the job stock grid to change the quantity.

 

add stock to rfc1

 

If the customer also wanted to return the black jacket, size medium, just tab to a new line and click the ellipsis [...].

 

select rfc stock2

 

Select the second line, then OK.

 

add stock to rfc2

 

Adjust desired quantity if necessary.The return from customer is now ready to finish.

 

Further information

Attributes on Purchase

Attributes on Sell

Attribute Rules

Attribute Templates

Returns and Attributes

 

How to

Add Attributes to Stock

Search by Attribute

View Attributes Stock on Hand