Clear a Credit on a Debtor

There may be times where a credit needs to be cleared as it won't be being paid, and it is a reasonable amount. There are two methods to clear the amount:

1.Add a job and select a non depleting labour type stock record – this means there is no impact on stock on hand. Ensure the job total matches the credit balance, invoice the job then apply the credit.

or

2.Add a debtors adjustment up to the required GL account,eg. a 4-XXXX income account, then apply the credit to the adjustment up.

Further information

Debtors Adjustments

Debtors Allocate Payments Grid

Debtors Auto Credit Hold

Debtor Form

Debtors List

Debtors Documents Tab

Debtors Notes Tab

Debtors Opening Balances

Debtors Payments Tab

Debtors Statement Printing

Debtor Management

Debtors Reports

Apply a Credit/Prepayment

Clear Small Debtor Balances

Create a Debtor Refund

Enter a Credit

Enter a Credit Payment

Enter a Payment

Enter a Payment Against Multiple Debtors

Enter a Prepayment

Enter Discounts and Account Fees

Issue a Credit Note

Debtor Payments Including Commission

Move Unknown Payments to Debtor

Reversal Entries

Reverse Discounts and Account Fees

Reverse or Delete a Payment

Send Payment Receipts

Unallocate a Payment

Undo Incorrect Refund