Item Header

Code

The code of this Item.

Up to 25 characters, maximum. If it is a Manufacturing Item (a plus sign + will be added at the end of the code as in the above image). Clicking on the word Code will open the stock code.

Note: The Item Code can be changed at any time. This will also change all historical data as well. If there are any custom reports or scripts that have the Item Code hard-coded, the code will need to be changed there.

Description

The description of this Item.

This is a free type field. Maximum 280 characters.

Active

Sets whether this Item is currently active within the workflow.

Make

The manufacturer and/or make of the stock can be identified here, if required.

This is an optional free type field. Whatever is entered here will appear in the Make list when adding Items in the future. Maximum 15 characters.

Default Name

The user selected from the drop down list considered most capable of handling this sales, service or manufacturing Item.

Default Name is a hyperlink, which will open the user's cardfile. Leaving this field blank allows it to be available to all users.

Job Type

Sales, Service or Manufacturing.

Manufacturing stock must be set up first. Once, set up, the Manufacturing Item will be automatically created on saving the stock.

Once an Item has been used on a job, the job type cannot be changed here.

Model

The model of the actual stock can be entered here.

This is an optional free type field. Whatever is entered here will appear in the Model list when adding Items in future. Maximum 15 characters.

Default Name Only

Ticked box means only the user selected in the Default Name field above is capable of handling this sales, service or manufacturing Item.

Hide Comments on Jobs

If ticked, comments will not be shown on a job.

Update Job Name on Invoicing

If ticked, the Name on the job will be changed to the person who invoiced the job, if different to the original name.

Must Match Stock Requirements

Ticked box means when a product is manufactured, it is to match the stock requirements entered into the Stock tab of the Item.

Only shown if the job type is Manufacturing.

Manufacture Qty 1 only

Ticked box means manufacture only one Item at a time.

Only shown if the job type is Manufacturing.

Assign Job number to Serial#

Uses the current job number as a serial number.

Display Serial#

Displays the Serial Number field.

A unique serial number can be entered here. Serial numbers are limited to 50 characters.

Display Invoice Description

Shows the Invoice Description field on the job/quote.

Note: A sale Item will show Invoice Description, whereas a Service Item will show both Invoice and Fault Description.

Enter up to 8,000 characters maximum.

Leave Serial# Blank

Leaves the Serial Number field blank.

Serial# is Required

Ticked means the serial number is required before the job can be invoiced.

If any serial number is missing, a prompt will appear to back order. If No is selected and the job is finished, it will only supply and invoice those that have serial numbers, ie. order 5 but only select three serial numbers – the other 2 will not be invoiced.

Invoice description required

Ticked means the job cannot be invoiced without an invoice description.

A warning will appear if the description hasn't been entered.

Groups

To assign groups to an Item, select the ellipsis [...] on the right side of the Group field. This will show a list of currently available groups. Select a suitable group for this Item.

Will only return results for what is ticked.

Will not return results for any unticked boxes.

Will return results for all of the above.