Assets

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An Asset is anything supplied to a customer on a do-and-charge basis. For example, computer/network hardware, phone cards (ie. 100 free calls, then charge per minute after that).

 

An Asset can be installed at a customer, then returned, refurbished and installed at a different customer, keeping all history on the Asset, rather than on individual contracts.

 

This is about separating Assets from Projects, and enhancing the Project interface. This means that the information that is typically stored in the header of a Project can now be split, and one Asset can be related to many Projects, as well as multiple Assets being be linked to a Project. For this reason, serial numbers are stored at an Asset level, rather than a Project level.

 

Assets can be placed into Groups to allow further filtering in lists, etc.

 

AssetGroups

 

Further information

Project Security

Set Up Managed Services

Preview Pane

Project Footer Tabs

Project Header

Project List

Project Reports

Project Templates

Promotional Pricing

Workflow Example

Add a Job to a Project

Add a Document to a Project

Add Recurring Managed Service Jobs

Create Similar Project

Job Profit Report Setup Requirements

Prepaid Labour Reporting

Set up a Managed Service Contract