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Jim2® Business Engine Help File

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Credit an Overcharged Customer

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The recommended process when a customer has been overcharged is:

Add a Return from Customer for the overcharged invoice

Create similar from the original job.

Edit the price. Invoice the new job.

Apply the credit from the RFC to the original invoice.

 

This ensures that the job and stock profit reporting is correct.

 

Further information:

Return from Customer

Create similar

Apply Credit