You can edit or view a return from customer by selection from a return list. Remember – you can view but cannot edit a return on a status of Finish. You will need to Unprint the return first.
1.Select the Return From Customer icon by either:
▪Clicking on the Return From Customer icon under Jobs in the ribbon, or
▪Right-click and select Return From Customer via Jobs in the Nav Tree.
2.The Return from Customer List is displayed. Use any of the fields in the list header to narrow your search criteria. Click Run.
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You will see some letters underlined in the field names within the header, eg. Cust#. Using Alt+ the underlined letter will jump you to the field beside that heading. |
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On the right-hand side of the Groups selection within the list you will notice ... OR. If you click this, it will change to &. This relates to how you want to use groups within your search. If you want to select two groups and find things that are in both groups, use the & option. If you want to search two groups and find anything that is in either one of those groups use the OR option. Double clicking on the word Groups at the beginning of the Groups field will turn the field green to indicate that group selection is inverted. |
3.The list will be updated with the search results. Select the return from the list by either:
▪Highlighting the return and clicking either Edit or View at the bottom of the list, or
▪Double click on the required return in the list.
Further information: