Show/Hide Toolbars

Jim2® Business Engine Help File

Navigation: Jim2 Functions > Stock > Stock Attributes

Returns and Attributes

Scroll Prev Top Next More

Making a customer return for stock with attributes is easy: simply add a new customer return by going to Jobs > Return From Customer > Add.


add return


Enter the invoice number, and Jim2 will automatically fill in the customer name. From here, you can enter individual stock items and select the attributes for them, or click Add All Stock, in which case Jim2 will add all the stock lines with attributes.


add stock with attrib


If you want to enter stock manually because the customer only wanted to return one jacket, select the ellipsis [...] in the stock code field to look up the stock codes.


add stock to rfc with attrib


A screen will pop up with all of the stock lines on the invoice. However, when we have two stock lines with the same code but different attributes, how can we be sure we are selecting the right line? By clicking Show Attributes, it will show you the attribute values of the stock:


show attrib on rfc


Highlighting the first line shows there are two jackets, colour navy, size small available for return.


show attrib on rfc1


Highlighting the second line shows there are two jackets, colour black, size medium available to return. Select the first line, then tab forward to change the quantity.


add stock to rfc


If the customer also wanted to return the black jacket, size medium, just tab to a new line and select the ellipsis [...].


select rfc stock2


Select the second line and then OK.


add stock to rfc2


Adjust desired quantity if necessary.


And there you have it. Our return from customer is ready to finish!


Further information: