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Jim2® Business Engine User Manual v4.01

Navigation: Getting Started with Jim2

Technical Requirements

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These technical requirements relate to Jim2 Business Engine On-Premises version. Please see Jim2.Cloud Technical Requirements for the cloud version of the technical requirements..


Server Requirements

Windows Server 2012R2, or later (2016 preferred)



Note: Attempting to install Jim2 Server on Windows 7 or Server 2008 R2 (including MS SBS Server 2011) will fail if the operating system is not fully patched. The very latest service packs and most up to date version of .NET Framework must be installed.


4GB RAM or greater.

100GB free space on hard disk drive.

Microsoft SQL Server 2012 R2 or later (2016 Express is supplied).



Note: SQL Server 2008 R2 will work with .NET 4.6.2 or above, however it is no longer supported by Microsoft.


Microsoft .NET Framework 4.6.2 or above.

Windows Installer 4.5, or later.

SQL mirroring is not supported.



Note: Depending on the size of your organisation it is recommended to run Jim on a standalone server. Jim2 and SQL should not be installed on a computer where users are accessing it to work, ie. user desktop or terminal server. Both performance issues and security threats will be increased.


Workstation Requirements

Windows 8 or later version. Windows 10 is recommended.



Note: Windows 7 and prior are no longer officially supported.


Intel i3 or greater.

1280 x 1024 recommended minimum resolution (1920 x1080 preferred).

2GB RAM or greater.

300MB free space on hard disk drive.

Microsoft .NET 4.6.2 or greater.



To ensure a quality Jim2 Business Engine experience reliable high speed internet access is required.



A stable network is required by Jim2. Any network issues will be quickly revealed when using the software. The network should be configured and tested prior to loading Jim2.


Jim2 Mobile App

iOS 7.1 or later.




Every workstation which will view or print reports, invoices etc. will require a working installation of a printer. These can be installed through the windows network/local printers system. It is recommended that every workstation has access to a printer (shared through network,= or locally installed), as a printer is required to generate and preview reports from Jim2.


Label Printer (Job and Stock Stickers)

Zebra GK420T USB Direct Thermal/Thermal Transfer Label Printer (4 inch) with EPL Drivers.

Label – 40mm x 28mm.

Ribbons (if applicable).



Note: As mentioned above, this printer can be used as a thermal transfer (ie. no need for ribbons), however this process fades over time when exposed to light.


Receipt Printer (Dockets/Receipts rather than A4 invoices)

Citizen CTS-651 80mm Thermal Receipt Printer (USB interface). Again, this process fades over time when exposed to light.


Cash Drawer

GC36 Cash Drawer.



Note: If you don’t have a receipt printer, you will require a generic USB cash drawer trigger to open the cash drawer.


Barcode Scanner

Any generic hand-held scanner should work with Jim2.



Database Software

If you wish to use the supplied SQL Server (2016 Express) software to drive your Jim2, please contact Happen Business ( if you have not received an email link. Alternatively, you can use the full version of Microsoft SQL Server. This must be fully installed before the Jim2 install.


SQL Server Management Studio is also required.


SQL Express is generally adequate for new sites, but does have limitations. For larger sites (10-plus users) SQL Standard may provide better performance, and allows for databases larger than 10GB.


Jim2 Business Engine and Jim2 Server

Jim2 Server requires the SQL Server database software to be installed (see above). To install Jim2, please contact Happen Business ( if you have not received an email link. This step will install a Jim2 folder (directory) on the Server. Jim2 Server must be installed on the same server that has SQL installed.


Network Configuration

Configure the Workstations

We recommend that the Jim2 directory on the server is shared, and a shortcut to Jim2 in the shared folder be installed on the workstations. This minimises the time required to install updates to Jim2, as all files are centrally located. It also avoids problems with version mismatches.


To set this up, browse to the folder containing your Jim2 install. The default is: C:\Program Files(x86)\Happen business\Jim2


Right click on the Jim2 directory and select the Share option. Select to Share the folder.


To install a shortcut, browse to the shared folder created above. Right click on the Jim2.exe file, and select Copy. Move back to the desktop and right click to paste the shortcut. This will create a shortcut file to the Jim2 client. Alternatively, right click on the Jim2.exe file and select Send to Desktop.


send to desktop


Licence Key Installation

Happen Business will supply you with a unique key file. This will be delivered as an attachment by email, and will need to be loaded to the server using the Jim2 Server Console. Instructions are included in the email.


Workstation Settings

Settings which are workstation dependent (ie. printers, tills, fast invoicing, etc.) should be set on each workstation. If a Happen Business Analyst configures the options and settings on a workstation, you should use these settings as a guide for the other workstations. All workstations should be ready to print within the network.



Software Updates

Happen Business releases updates and new versions to Jim2 throughout the year. These updates include enhancements, bug fixes and new features. Please ensure that you keep Happen Business up to date regarding your email contact details, as notification of these updates is sent via email.


To install these updates, you must download the update file and run it from your Jim2 Server machine. Follow the prompts to install the Jim2 update.


Backup and Restore options for Jim2

We recommend that you become familiar with the Backup and Restore features of Jim2. We recommend that you back up your Jim2 database on a daily basis, using the Scheduled Backup feature in Jim2 Server. Please consult your IT manager on the best solution for your backup requirements.