Install and Initiate a DCA Monitor

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The provider code and licence key are required for the monitor installation copied from the Portal Monitor page. Provide the install instructions to the customer to complete the installation.

 

Download the monitor DCA Release

Click on the star next to the revision number of the monitor DCA. In this case the example is 7.20.2.22_b10.

 

dca

 

The star indicates there are monitors on a previous release. If not, this icon will be a blue download arrow. The monitor will download to your computer.

 

Alternatively, right click and copy the URL link to send to the customer.

 

dca1

 

 

Install the monitor

Run the saved monitor installer.

 

dca install

 

Select your chosen language.

 

language

 

Follow the onscreen instructions.

 

click next

 

Review and accept the licence agreements. There are two to review and accept:

1.The EKM Global agreement.

2.The HP Agreement

 

agreement

 

Click Next. The program will install.

 

Review and select your install options.

 

set up ekm

 

Click Next.

 

Enter your licence details.

 

licence details

 

The service provider code may be pre-populated. If not it is shown on the Monitor page at the portal.

 

licence details1

 

Click Continue.

 

Enter your licence details. This is a 12 digit code.

 

activation

 

The licence code is shown on the Monitor page at the Portal. Click Continue.

 

Choose your initial device discovery option. Click Yes.

 

licence validation

 

Complete the installation. Tick to run the monitor console if required, then click Finish.

 

finish install

 

Further information

Create a Monitor

The Monitor Console

Install and Initiate a Monitor

Manually Restart DCA Monitor Service

Set up and Manage Discoveries

Monitoring Loops

Where to find DCA log files

How to Update Monitors