Set up QR Code |
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Set a QR code on a contract to allow for the printing of a QR sticker report with a QRCoded URL that, when scanned, directs the customer to a page to submit service required (no logon required).
Log on to the eBusiness website as an administrator. Go to Site Admin > Manage > Pages, go to the Meter Reads page, then click Edit on the right hand side. Tick Anonymous, then select the template eBusiness No Logon.
1.On the ribbon, go to Tools > Global Variables and add a new global variable with the following parameters: Name: QRServiceURL Type: String Value: Enter the URL of the service request page from the website. 2.Open the contract to be set up and click Edit. Click the ellipsis [...] beside Serial#, and enter the QR code. Then click Save.
3.On the ribbon, go to the Report menu and select Contract QR Service (Example). 4.Print the QR sticker and place it on the machine.
Customers can now scan this QR code with their mobile device, and will be subsequently taken straight to the eBusiness Service URL for the machine service page (no logon required) as set up in Global Variables above.
Further information Managed Print Services Edition Refurbishing and Replacing Machines Reset Meters to 0 in v4.3 Style Contracts |