If a device is removed before the billing date, you’ll need to add a contract end read to ensure the billing engine knows to stop billing that contract.
Example
Contract MFD.5 was returned by the customer on 10 June, which is nine days before the next billing date. The meter entry period is set to include reads 2 days either side of the billing date, and to exclude reads older than 5 days.
To record this change, open the contract and add a contract end read:
In the example below, the final read is dated 9/06/2025. You will also need to select the reason for the end read – in this case, Removed.
When you bill the master contract on 19 June, Jim2 will detect that a contract end read has been entered and will prompt you to update the existing variation.
You can now proceed with the new meter contract setup – you will see that the billing engine has automatically selected your contract end read.
You can now complete the billing for the master. When you move on to July billing, you will notice that contract MFD.5 no longer appears as it has already been finalised.
The last step is to open contract MFD.5 and change its status to Finish, which closes it off completely.
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