This information is for Jim2 On Premises only, Jim2Cloud clients are managed by Happen Business.
If Jim2.Mobile is no longer required, the following is required.
Open Jim2 Configuration manager which can be found here on the Jim2 Server: Program Files\HappenBusiness\Jim2Server folder.
Right click on the Jim2 instance and select Configure.
Highlight CloudServices, then click the Enable button so it changes to Disable.
You will be required to restart Jes afterwards.
Further information
Set up Jim2 Mobile v2 for Android
Add Service Meter Reads to Jim2 Mobile v2
Add Documents and Images to Jim2 Mobile v2
Email Documents from Jim2 Mobile v2