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Jim2® Business Engine Help File

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Invoice Printing Issues

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There are a couple of things to be aware of in relation to printing invoices.


Why are two invoices printing?

This is a setting in Tools > Options > Other > Printers. If Printer #2 has 1 Copy highlighted, this will print to both printers. Change the setting here to 0, and only one invoice will print.


2nd printer options


An invoice is not sending via email

This is a setting in Tools > Options > Job > Invoice. As per below, ensure that Print Invoice after invoicing a job is ticked. If not ticked, no invoice will print or be sent via email.


print after invoicing


Further, if Printer 2 is set to print 1 copy, when emailing a hard copy will always be printed. Set this printer to 0 if a hard copy is not required.


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