There may be times where a credit needs to be cleared as it won't be being paid, and it is a reasonable amount. There are two methods to clear the amount:
1.Add a job and select a non depleting labour type stock record – this means there is no impact on stock on hand. Ensure the job total matches the credit balance, invoice the job then apply the credit.
or
2.Add a debtors adjustment up to the required GL account,eg. a 4-XXXX income account, then apply the credit to the adjustment up.
How to