Update a Template

Back Top Prev Next Print

First, decide if you need to add to this template specifically, and what can be left alone to use inherited values.

 

Click Edit to make the changes.

 

The following image shows the template in Edit mode (after clicking Edit, click Change Template):

 

updatetemplate

 

info

When an Item is added to jobs using Project templates, auto-add stock is only triggered if configured in the template to do so.

 

When clicking on the icons in the fields in the header, an explanation of where the value is coming from will appear. For example, highlighted Cust Ref# pop-up explains it is coming from the customer card code on the Project.

 

HoverCustref

 

GreenTemplateColour

 

Yellow – The value here is set at the template level.

Red – The value is being inherited from either the Project, or a higher-level template association.

Green – The value is coming from the default on the cardfile.

Blue – The value is coming from a default source such as stock code, Item code or logged on user.

White – There is no value, and the value on the job will have no value when created.

 

There are some other important settings

 

Active – Whether the template is active, and can be used.

Billing Job – Ticked only when the template is being used for billing job creation.

Shared – Whether this template can be shared, and potentially used by many Projects. If there are no Level restrictions, this must be ticked.

Not Shared – Generally used by billing jobs with Project specific settings and stock.

 

Action and Level Restrictions

 

Action – This template can only be associated to the action specified here.

Level – Further restriction of where the template can be used.

Asset – can only be used on a specific Asset.

Action – can only be used with the action specified.

Project – can only be used on a specified Project.

Project Type – can only be used on a specified Project type.

Project System Type – very high level, ie. can only be used for Managed Service types.

 

info

Note: If Level is left at Unrestricted, the template must be shared.

 

LevelRestrictions

 

Further information

Create a New Template

Create Billing Templates

Delete Template

Generating Jobs Using Project Templates

Escalation Templates Example

Non-Billing Template Setup and Usage

Project Job Templates Example

Project Template Creation Example 1

Project Template Creation Example 2

See all Templates That Have Been Created

Use Template Merge Functionality