Jim2Cloud Setup and Access for MAC OS

Please ensure you store the username and password in a safe place.

Launch the App Store on your Mac, search and download the Windows App, then install it.

The app will be added to the Dock for easy access.

Launch the app, select Apps, then click on Add Work or School Account.

The following screen will appear:

Enter the Jim2Cloud username, then the password you have been provided in the next screen.

Click Sign in. You will be prompted to enrol in multi-factor authentication on the next screen:

Follow the prompts to configure the account on the Microsoft Authenticator app, You will be advised to download the app to your mobile. The next step is to set up your account.

Once set up, scan the QR code with the Microsoft Authenticator app on your mobile to finish the setup and test that it is working correctly.

Click Save, then the following screen will appear.

You can pin Jim2 to the Favourites tab for quick access, by clicking the star at the bottom of the icon.

1.With the Windows App open, go to the menu bar on your Mac, select Windows App, then click Settings. Click Credentials.

2.Click the plus sign (+) to add the Jim2Cloud credentials.

3.Enter the username, password and friendly name (optional), then select Add.

4.When you connect to the app, the credentials will automatically be entered.

Before launching Jim2, create a folder on the desktop for saving files from Jim2Cloud to the local file system. This will be the one used for folder redirection. This allows you to open files from and save files to your Mac from Jim2 in your remote session. Folders can also be redirected as read-only. Redirected folders appear in the remote session as a network drive in File Explorer.

To enable folder redirection for all remote sessions:

1.Open the Windows App.

2.From the Mac menu bar, select Windows App, then select Settings.

3.Select the General tab, then select Choose Folder...

4.Navigate to the folder you want to be available to Jim2, then select Choose.

Double click the Jim2Cloud icon to launch Jim2. The familiar Jim2 Logon screen will appear. Enter the Jim2 initials/username and password, or the sys details provided by the Happen Business Implementation Team.

To add a document from the folder created on the desktop, when adding a document, click the ellipsis [...] and browse to the computer:

Locate the folder created on the desktop.

It is recommended to enter the system preferences on the Mac, go to the Apple menu and select System Settings, then click Battery.     Select Prevent automatic sleeping on power adapter when the display is off. This will ensure that you are not disconnected from Jim2Cloud.