Jim2Cloud Setup and Access for PC

Download and install the Microsoft Windows App from the Microsoft Store.

Refer to the following for details on Windows App: https://learn.microsoft.com/en-us/windows-app/overview

▪Jim2Cloud username and password (as per existing Jim2Cloud environment) 

Please ensure you store the username and password in a safe place.

▪Windows App 

▪Microsoft Authenticator App for smart phones 

1.Launch the Windows App.

2.Click Sign in. If you do not see the below page on launch, please refer to step 3 below, otherwise proceed to step 4.   

3.If you encounter the screen shown below, click the account button on the top right. 

4.Click Sign in with another account and then proceed with step 2. 

If there are existing Microsoft accounts, click Use another account.   

5.Enter your Jim2Cloud username (eg. joe.bloggs@customer.). 

6.Enter your  password, then click Sign in. 

7.You will be prompted to enrol in a multi-factor authentication (MFA) method. Click Next. 

8.Follow the prompts to configure the account on the Microsoft Authenticator app. 

9.Scan the QR code using the Microsoft Authenticator app when prompted. 

10.Complete a test notification prompt. 

11.If prompted for an email to associate with the account, enter it at this step. 

12.Once completed, click Done, then click Done again to finish the MFA enrolment. 

13.In the Windows App, go to the Apps tab and click on the  application. 

14.Enter your  password and, if desired, tick the Remember me option. 

15.If successful, the  application will launch.   

16. Every 90 days you will be prompted to perform an MFA request. Follow the prompts to complete the MFA request.

You can use Microsoft Authenticator for easy, secure passwordless sign-in to Jim2Cloud.

▪Open the Microsoft Authenticator on your mobile device.

▪Select your @Jim2Cloud account from the list of configured accounts.

▪Under "Other Ways to Sign in, select the option Set up passwordless sign-in requests.
 

▪If prompted, enter your Jim2Cloud password.

▪You will receive a Multi-Factor Authentication (MFA) notification. Complete the MFA request.

▪You should now see "Passwordless sign-in enabled", indicating that the onboarding process has succeeded.

▪Once registration is complete, the next time you log in to your Jim2Cloud user account, select Use an app instead when prompted for your password and follow the prompts.