If there are known issues that are impacting multiple users, Happen Business will update the cloud status.
It is advised to bookmark the URL for this page: https://status.happen.cloud/
More can be seen via Tools > History. At the bottom right there is a tab for Server Logs.
This will show information and errors from the Jes instance..
Further information
Jim2Cloud Technical Requirements
Jim2Cloud_WindowsApp_Information
Jim2Cloud Setup and Access for PC
Jim2Cloud Setup and Access for MAC OS
Yubikey or FIDO2 Security Key Setup
Add and Link to On Premises Document
Add a Document Within Jim2Cloud
Import Files from Your PC to Jim2Cloud
Open or Save Files from Jim2Cloud