If there are known issues that are impacting multiple users, Happen Business will update the cloud status.
It is advised to bookmark the URL for this page: https://status.happen.cloud/
More can be seen via Tools > History. At the bottom right there is a tab for Server Logs.
This will show information and errors from the Jes instance..
Further information
Jim2Cloud Technical Requirements
Jim2Cloud_WindowsApp_Information
Jim2Cloud Setup and Access for PC
Jim2Cloud Setup and Access for MAC OS
Passwordless Signin with Microsoft Authenticator
Yubikey or FIDO2 Security Key Setup
Add and Link to On Premises Document
Add a Document Within Jim2Cloud
Import Files from Your PC to Jim2Cloud
Open or Save Files from Jim2Cloud