Document Status

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Following Jim2’s workflow methodology, documents are status driven. There are four inbuilt (system) statuses as shown in the table below.

 

Status

Description

Booked

The default status when adding a new document.

Cancel

The document has been cancelled.

Check Out

The document is currently checked out.

Finish

The document has been completed.

 

Info

Additional document statuses that suit the company's particular document workflow can be added via Tools > Status > Documents.

 

Document usage

In addition to Folders, Tags and Category, documents can also have a defined usage. There are seven built in usages:

 

Usage

Description/Purpose

Image

The document is an image that may be used to add to a quote, stock, etc. For example, a picture of a faulty product linked to a service job.

Signed Document

The document is a signed report, ie. a report generated by Jim2 which has been signed by a customer and/or technician and has been saved as a document. This feature is available via Jim2 Mobile.

Signature

The document is an image of a user’s signature. This is used when signing reports via Jim2 Mobile.

Picture

The document is a picture typically used to identify a document as an image to be used on websites, etc.

Image 16x16,

Image 32x32,

Image 128x128

Different sizes of images, which may be used to add to stock, etc. For example, a product picture linked to stock.

 

image in stock1

 

Info

The purpose of usage is mainly for filtering lists, and for default stock images, etc.

 

Quality

Since all documents are stored within the Jim2 database, the Jim2 backup file size will increase accordingly. See Database Size Maintenance for more information.

 

Further information

Documents

Document Options

Document Security

Documents and Email

Documents and Jim2 Mobile

Documents and Objects

Document lists

Document Preview

Folders, Groups, etc.

Hidden Documents

Tabs in the Footer

Version Control

 

How to

Add a Document

Add a Document to Link to On Premises Document (Jim2.Cloud)

Add a Document Within Jim2.Cloud

Add Documents/Images to Jim2 Mobile

Add or Link Existing Document

Check Out/In a Document

Email Documents from Jim2 Mobile

How to Add a Document Within Jim2.Cloud

Database Size Maintenance