Lost or Stolen Mobile Device

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The following steps can be taken to ensure the Jim2 Mobile app is secure in case the device is lost or stolen.

1.Always set an password/pin number or other form of security, as it locks the device after a certain number of failed attempts.

2.If Jim2 Mobile has a pin number set, it will fail after 3 logon attempts with an invalid pin number and will fall back to username and password logon.

3.If the user's password is changed in Jim2, a pin number will fail regardless, and they'll need to log on to Jim2 Mobile with the new password.

4.If web/mobile access is disabled in Jim2 for that user, they can no longer log on via Jim2 Mobile.

5.Setting up a new Access ID (via Jes) means users will not be able to log on. All Jim2 Mobile users will need to be provided with the new 12 digit Access ID.

6.Failed logons are tracked in Tools > History.

failed login

 

Further information

Configure Jim2 Mobile v2

Set up Jim2 Mobile for Android

Set up Jim2 Mobile v2 for iOS

Set up Jim2 Mobile v2 Options

Log on and off Jim2 Mobile v2

Home Screen Overview v2

Jobs on Jim2 Mobile v2

CardFiles on Jim2 Mobile v2

Add Contact to CardFile v2

Stock on Jim2 Mobile v2

Schedule on Jim2 Mobile v2

 

Email on Jim2 Mobile v2

Create a Job from an Email

Email Documents from Jim2 Mobile v2

Documents and Jim2 Mobile v2

Add Documents/Images to Jim2 Mobile v2

Timers on Jim2 Mobile v2

Add Service Meter Reads v2

Capture Signature v2

Jim2 Mobile Connection Issues v2

Jim2 Mobile Error v2

Disable Jim2 Mobile v2