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Jim2® Business Engine Help File

new email


Composing and sending an email in Jim2 will be a familiar experience for anyone who has written an email before.


The following keyboard shortcuts are available:




Ctrl + Enter

Send Email

Ctrl + Delete


delete email address

Delete memorised email address when in the To: field


Highlight the incorrect email address in the To: drop-down list and select the x to remove it.

Ctrl+Alt+ Mouse Scroll Wheel

Change the size of the view in the body


When typing an email address into the To:, CC:, or BCC:, Jim2 will suggest email addresses for you.


to in email


The drop-down options in From: will show what email accounts this email can be sent from. By default, the Jim2 user's email address will be selected (as set up on the user card file), unless there is an Email Editor Rule in place. You can also pick from addresses as set up in Tools > Setups > Email Accounts. The address used in the From: signals to Jes how to send the email, either via the SMTP server as defined in setups, otherwise it will fall back to the defaults in Email Options


Further information:


Add Folders and Tags

Attach Documents to Email

Bulk Email from a List

Create a Default Email Template

Create a Job, PO or Quote from an Email

Create a Link Within an Email

Create an Email Archiving Rule

Create an Email List

Create an Email Template

Delete an Incorrect Email Address

Delete Multiple Emails

Edit Dictionary

Email from CardFile List

Email to Multiple Contacts

Email Options


Find Missing Emails in Jim2

Link an Email to a Job, Purchase Order or Quote

Manually Move and Tag Emails

Restore Archived Emails

Send and Receive Emails

Set up and use Gmail in Jim2

Set up and use Random Email Templates

Set up Email Account

Set up Email Tag

Set up Email Folder

Set up Email Rule

Set up Email Security

Set up Incoming Emails

Set up Outgoing Emails

Use Email Templates

Use Office 365 with Jim2 Email