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Jim2® Business Engine Help File

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Handle Warranty Stock

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The following are simple scenarios for warranty stock, and the steps to take:

 

Warranty stock diagram

 

 

If you are taking responsibility for the warranty:

Add a Return from Customer.

 

If you are going to repair the product yourself and recover the cost:

Add a Return from Customer.

Add a job, and invoice the supplier for the work.

 

If you are going to repair the product yourself and not recover the cost:

Add a Return from Customer.

Add a job, and invoice the supplier for $0.

 

If you are going to return the product and claim a credit against the supplier:

Add a Return from Customer.

Add a Return to Vendor.

 

If you are going to dispose of the product:

Add a Return from Customer.

Add a stock adjustment.

 

If you are not going to take responsibility for the warranty until checking with the supplier:

Add a job to track the issue.

 

If you are carrying the cost of the warranty work, add a job and invoice for $0.

 

There are two ways to invoice the job for $0:

1.All lines on the job are valued at $0, or

2.Add a journal stock that reports to a specific GL account (warranty work), and in the job value all the parts and labour, then enter a negative $ amount to bring it back to $0.

 

Further information:

Stock Security

Add Groups to Stock

Add Images to Stock

Add Multiple Stock Records

Add Service Stock

Add Stock

Add Vendor Codes

Applies Stock

Apply a Credit Card Charge Using Stock

Backfill Stock Sold in Advance

Browse for a Stock Code

Bulk Update Stock

Buy and Sell in Different Measures

Change a Serial Number on a Stock Record

Change Stock GL Group

Consignment Stock

Create Similar

 

Generate a Backdated Detailed Stock on Hand Report

Kitting

Kitting v Packaging v Manufacturing

Manufacturing

Make Stock Inactive

Merge Stock Codes

Move Stock from Depleting to Asset

Packaging

Print Shelf Talkers

Print Stock Reports

Promotional Pricing

Sell Stock in Advance

Set up Pricing

Stock

Stock Adjustments

Stock Attributes

 

Stock Flow

Stock List

Stock Procurement

Stock Pricing

Stock Reports

Stock Transfers

Stocktake

Synchronise Stock

Tabs on Stock Record Forms

Track Serial Numbers

Unallocate Stock

Use Stock Select

Use Your Own Inventory

View or Edit Stock

Warehouse Management