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There are default invoice options you can set via Tools > Options > Job > Invoice.
If 'Global for all stations' is unticked this means you will need to check each workstation to see which invoice reports are selected. This is typically unticked in POS environments where the POS workstations default to a till receipt report rather than an A4 invoice report for sales jobs.
You also can have different invoice layouts at a customer level ie for specific customers. These settings are set at the individual cardfile under Reports.
Further information
Add a Late Fee
Apply a Credit Payment When Invoicing
Docket Jobs
Email Invoices
Invoice COD Customer Without Taking Payment
Invoice a List of Jobs
Invoice a Single Job
Invoice Using GL Account
Issue a Proforma Invoice
Personalise an Invoice
Raise a Tax Invoice for Progress Claims
Receive Payments when Invoicing
Reprint an Invoice
NZ Invoices to Handle Billing NZ GST
Unprint an Invoice and Reverse Payment
Find a cancelled invoice
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