Find a cancelled invoice

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When an invoice has been unprinted, you can only view it in the Sales Register by entering the number in the Invoice# field in the header. You cannot drill down to the job from here, however the invoice number can also be found via the Transaction Journal, and this will also show the job number.

 

invoicetransaction

 

Quality

If an invoices is part of a Commission Session it cannot be unprinted. The Commission Session must be deleted first.

 

It is also possible to reinstate a cancelled invoice but you need to identify the job number first to see if it is possible.

 

On the ribbon, go to Jobs > Sales Register to find the cancelled invoice. This will show who the customer is. Then run a list of jobs on a status of Cancel for that customer to find the correct job.

 

Quality

When you unprint an invoice and are ready to re-invoice the associated job, you will receive have the option to use the original invoice number.

 

reuseinvno

 

Further Information

Add a Late Fee

Apply a Credit Payment when Invoicing

Email Invoices

Invoice a COD Customer Without Taking Payment

Invoice a List of Jobs

Invoice a Single Job

Invoice Descriptions

Invoice Details Tab on Job

Invoice Details Tab on Quote

Invoice Name on Job

Invoice Using GL Account

Invoicing Authentication Security


Job Invoice Options

Personalise an Invoice

Print an Invoice

Proforma Invoice

Raise a Tax Invoice for Progress Claims

Receive Payments When Invoicing

Reprint Invoices

Round up Invoices

Send Multiple Invoices to an Email Address

Set up back of page text on invoice

Unprint an Invoice and Reverse Payment

Docket Jobs

Sales Register