Happen EKM Getting Started

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Log in to the system

Enter your supplied username and password at the Log In screen. If you have forgotten your password, please contact your reseller super admin or support@happen.biz, who can reset the password for you.

 

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Dashboard Navigation

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Main Menu Options Available

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Dashboard

▪Search

▪Preferences

▪Change Password

▪About

 

Customer Management

▪See your installed monitors

 

Asset Management

▪See your devices

 

Consumable Management

▪View current consumable levels

 

Incident Management

▪View current device alerts

 

Report

•Asset lists

•Non-contactable

•Meters

 

Select and set your user preferences

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Select your language

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Select data columns and their order

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Exporting and column selection from tables

Most lists can be copied to the clipboard using the highlighted buttons in the image below, and the table field headers can be moved/added/removed.

 

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Context sensitive drop downs

Click on the link to take you to the customer's page.

 

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Further information

What's New in Happen EKM

Getting Started

Asset Management

Incident Management

Reports

Status Alerts

Service Management

Create a Customer

Create Monitor

mpsGO

Deploy Remote Install Template

Consumables Management

Automated Toner Job Creation

Daily Tasks

DCA Release Notes

EKM User Roles