Incident Management

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Go to Incident Management, then select Current Device Alerts. Choose search criteria and/or click Search to display all devices.

 

EKM23

 

You can use table headers to sort and search as required, and clicking on the device serial number will display that device.

 

Further information

What's New in Happen EKM

Getting Started

Asset Management

Incident Management

Reports

Status Alerts

Service Management

Create a Customer

Create Monitor

mpsGO

Deploy Remote Install Template

Consumables Management

Automated Toner Job Creation

Daily Tasks

DCA Release Notes

EKM User Roles