Contracts

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This function has the ability to handle thousands of machines that are under standard or time and materials contracts, driving billing and service history.

 

Each contract is allocated a unique Contract ID. This can be your existing contract number or automatically generated. Details regarding the machine include:

Customer for billing

Site/location details

Site contact

Default technician

Service levels (2 hours response, etc.)

Contract type

Active jobs related to this machine

Historical jobs related to this machine

Meter setup

Meter count history

Related tasks (to do, scheduled onsites, reviews, etc.)

Related watchouts and warnings

Email/Comments grid

 

Further information

Changes from v4.3 to v4.5

Overview

Managed Print Services Security

Operation

Setups

Items

Templates

Advanced Creditors

Jim2 API Service Integrations

Assets

Contract Reports

Meter Overview

Meter Reading Options

Service

Billing

Consumables

Preview Pane

Apply Price Increases

Invoicing

Recommended Reports

Refurbishing and Replacing Machines

Reset Meters to 0 in v4.3 Style Contracts

Reverse Incorrect Meter Reads

Set Up and Use Text Email Request

Set Up and Use Web Meter Reads

Set up QR Code