Status

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toolsstatus

 

Jim2 is a real-time, status-driven system. The performance of an action and who is responsible for that within the workflow is indicated by a Status.

 

Specific statuses can be used to track where things are up to, and what to do next in terms of the overall progress of Assets, Contracts etc.

 

Quality

The changes to a status within any of the above should follow known work practices, so decisions to stop and/or continue work are tracked. By using statuses, easily monitor, measure and chart the progress of the workflow, and identify bottlenecks. As users change a status, a time/date/initial stamp is automatically added to the record. Jim2 can use these real-time records to calculate and report statistically on issues of productivity, supply and work practices.

 

contractstatus

 

Following is a brief explanation of each status within the Contract tab.

 

Status

Explanation

Can Deactivate

Can Rename

Can Delete

Booked

The default status applied to a new object.

No

No

No

Cancel

Used internally to cancel an object.

No

No

No

Finish

The final status of successfully completed objects.

No

No

No

TEMPLATE

This can be used as a template when setting up contracts to speed up the process

Yes

Yes

Yes

 

The Status grid has 14 columns which are explained below (ticked boxes).

 

statuscolumns

 

Column

Explanation

In Object

This status is available within the Jim2 object, ie. based on which tab in the header, ie. Sales Job.

In List

This status is available to use within the Jim2 object list.

Active

This status is active.

Status

The name of the status.

Responsibility

The person(s) responsible for the status – used for quality and training purposes.

Comments

A description of the status and its use within the workflow.

Due Days

Sets the maximum number of days that the job can remain on this status before becoming overdue.

Due Hours

Sets the maximum number of hours that the job can remain on this status before becoming overdue.

Due Mins

Sets the maximum number of minutes that the job can remain on this status before becoming overdue.

Sec. Level

The security level required to access this status.

Exclude from committed

Prevents stock from being committed when a job is at this status level, ie. select this option for each status below the level of OK, to prevent stock from being committed until the go ahead has been given.

Exclude from Benchmark

Exclude this status from performance benchmarking, ie. if used on the Wait status of a service job, the performance benchmark will not be affected should a customer fail to respond to a quotation in a timely manner.

Publish Status

Set how this status is displayed when published to the web, ie. an internal job status of Problem could be displayed as In Progress when this job is viewed online.

Highlight in List

Show status in list.

 

Similar setups for Status can also be added for Assets.

 

Further information

Enable Contracts

General Ledger

Stock GL Groups

Job Types

Meter Types

Meter Types Setup

Meter Billing Stock

Managed Print Services

MPS Finance

Asset

EKM Option

EKM Setups

Groups

Add Meter Stock

Contract Setups

Price Levels and Price Templates

Macros

Email Templates and Editor Rules

MPS Connectors Configuration

Toner Stock