Create some email templates for sending out automated page requests.
On the ribbon, go to Email > Email Templates.
Click Add at the bottom of the Email Templates screen.
In the Template Name field, enter a name for the email template.
Enter a standard subject in the Subject field to go on all page request emails. Use the Context Macro field from the editor ribbon to choose the Page Request context. Once selected, choose any of the available Page Request context macros to personalise the email to the customer.
In this case the following Page Request Macros are used:
Subject line: {{Page Request.Request Due Date}} to show the meter reading due date.
Salutation: {{Page Request.Attn}} to show the customer contact’s name.
Email Body: {{Page Request.Counters}} to list the meters that a reading is required for.
Sign off: {{System.Company}} from General macros to show the company name.
Select Context Macros to see the full list:
Save the email template.
Now, specify that for all page requests of type Text Email, use this email template.
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