Deactivate a CardFile

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To remove a cardfile from a list, edit the cardfile and untick Active. This applies to customers, vendors and users.

 

removecardfile

 

This will remove them from any active lists, but it will not remove them from the database.

 

Info

To view an inactive cardfile, run a CardFile List and untick Active (as in above image). This will produce a list of all inactive cardfiles.

 

If card code is known, go to CardFiles > View/Edit CardFile on the ribbon, enter the card code and untick Active.

 

untickactive

 

If there have been no transactions against the cardfile, run a CardFile List and enter the Card# for the cardfile in question

 

deletecf

 

To remove the cardfile, right click on the cardfile in the list and select Delete Current CardFile. If there have been transactions against the cardfile, it will be marked is Inactive and placed in a pending cardfile merge/delete list, which can be accessed on the ribbon via CardFiles > Merge CardFiles, however the cardfile cannot be deleted.

 

How to

Add a CardFile

Add a Prospect CardFile

Add Contact Details

Add Customer Details

Add/Update a User

Add Vendor Details

Add Documents to CardFiles

Add Groups to a CardFile

Add Multiple CardFiles

Add CardFiles to Groups

Add Customer-Specific Reports

Browse for a CardFile

Bulk Update CardFiles with BPAY Ref

CardFile Merging & Deleting

Create a CardFile List

 

 

Email from a CardFile List

Export a CardFile List

Export Email Contact Report

Import CardFiles

Make Prepayments/Refunds

Quick Add CardFile

Reassign Account Managers

Reassign Users

Set up an Overseas Customer

Set up Contact Types

Use CardFile List Results

Update Multiple CardFiles

View CardFile Transactions

View or Edit a CardFile