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Jim2® Business Engine Help File

To edit, add payments, view or report on a debtor, a group of debtors, or produce debtor statements, filter the available debtors using the Debtors list.

 

debtorsinribbon

 

The Debtors list can also display all debtors, regardless of whether they have a balance or not.

 

debtorslist

 

Info

What appears in the header in relation to aging depends upon what has been set up in Options. See here for more information.

 

If Debtors aging by days is unticked in Options, the header will appear as in the above image.

 

If the box is ticked the header will appear as below, based on what you have selected in Options, where you can change the days to suit your business.

 

debtorscreditors1

 

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Use this list to locate a certain customer or group of customers using the filters in the top section of the form.

 

This section explains the field headings in the Debtors list header.

 

CardFile Filter

Explanation and/or Note

Cust#

Customer's card code.

As of

This will produce a list of debtors with due dates prior to this date.

Terms

Produce a list of debtors by their terms of payment, eg. COD, Net 7 days, etc.

Price level

Produce a list of debtors within a particular price level.

Acc.Manager

Select a specific account manager to filter the list by. See Relative Names (towards the bottom of this page) for more information.

Date Due>

Date due is after the date entered here.

Date Due<

Date due is before the date entered here.

Contact

Contact name from the cardfile.

Name

The customer's name.

Send via

Choose the send via method, eg. Print, Fax, Email, Email and Print, Don't Send. Choosing Email will email an invoice and print one copy if Printer 2 is set up to print 1. If not, Email will send only.

Groups

Any cardfile groups for filtering.

Aged By

Select either Invoice Date or Due Date.

Balance

See below table.

 

Right click in the grid to allow adding more columns.

 

debtorscreditors3

 

A useful feature of the Debtors list is filtering can be by Account Manager.

 

debtorsbyaccmgr

 

Tip

Some letters in the field names within the header are underlined, eg. Cust#. Using Alt+ the underlined letter will jump to the field beside that heading.

 

Jim2 includes a hyperlink from the customer's cardfile straight to their debtor record – this hyperlink can be accessed by hovering over Cust# in a job, then choosing View Debtor.

 

debtorlink

 

When invoicing, Jim2 also provides access to the current debtor balance (for the customer being invoiced) in the Invoice screen at the bottom of Customer Account Details.

 

debbtoraccountdetails

 

Sorting, searching and grouping are available as per other lists in Jim2. Select the column header in the grid, then drag it to the Group By area to group.

 

debtorlistdrag

 

The right-hand side of the form header contains the following options.

 

Balance Filter

Explanation and/or Note

Balance

In the dropdown list, choose from one of the six options here:

Balance <> 0

Debtors with a balance greater or less than 0.

Balance > 0

Debtors with a balance greater than 0.

Balance < 0

Debtors with a balance less than 0.

Unallocated

Shows any credits that have not yet been applied.

All Debtors

View all debtors, whether they owe money or not.

Overdue

Show all overdue.

Balance 30 checkbox

Select debtors who still owe money after 30-59 days after invoice date.

Balance 60 checkbox

Select debtors who still owe money 60-89 days after invoice date.

Balance 90 checkbox

Select debtors who still owe money after 90 days or more.

BPAY Ref#

Enter a BPAY reference number (if applicable).

Credit Hold

Choose from one of these seven options: OFF (Auto), ON (Auto), OFF (Manual), ON (Manual), ALL ON, ALL OFF, ALL.

 

The three bottom fields are self explanatory: Branch, Sub-Branch, GL Dept (If branches are enabled).

 

Grid Result Groups

debtorslistgridheaders

Not all columns are showing in this image

 

This section explains the field headings in the Debtors list.

 

Field

Explanation

Code        

The customer's card code.

Name

The customer's name.

Acc.Mgr

Account manager as set up on the customer cardfiles.

BPAY Ref#

Debtors can be looked up directly via their BPAY Ref# within the Debtors list (if use BPAY has been enabled in Tools).

Total

The customer's total balance.

Current        

The current balance up to 29 days.

30 Days        

The 30 days balance (ie. 30-59 days).

60 Days

The 60 days balance (ie. over 60-89 days).

90 Days +

The 90 days and over balance.

Follow Up

The follow-up date of any notes that may have been entered for this customer.

Via

The method by which statements are sent, ie. Email and Print, Print, Fax, Email or Don't Send. Choosing Email will email an invoice and print one copy if Printer 2 is set up to print 1. If not, Email will send only.

Terms

The terms of trade (payment due) for each listed customer.

Credit Hold

Ticked indicates the customer is on credit hold.

Credit Limit

This column displays a listed customer's credit limit (if applicable). This will display in red if the limit has been exceeded.

Overdue

Box(es) will display as ticked to indicate overdue payment(s).

Branch/Sub-Branch/GL Dept

Which branch (If branches are enabled), sub branch and GL Department.

Amount Overdue

Overdue amount(s) shown in this column.

 

Tip

In the Debtors list, the text in the Total column will be coloured green if there are unallocated credits.

 

greentotal

 

Rows coloured red indicate that customers are on credit hold of any type.

 

Only certain values coloured red in rows indicate there is an amount overdue for that particular column.

 

If an entire line is coloured darker grey, this indicates that the Debtor is an inactive customer.

 

debtorslist4

 

Before commencing debt collection activities, it is good practice to run the Debtors list by Unallocated to ensure that all payments have been applied to the relevant invoices, and are not sitting as unapplied credits.

 

unallocated

 

Example debtors list: 60 days

Run the Debtors list as of a specific date, then select Balance 60. The list will return only debtors with a balance in the 60 days column, allowing statements to be sent based on this list.

 

Alternatively, select Due Date and set the due date required. Run the list based on that date. The resulting list will show all debtors who have invoices that have a due date prior to the nominated date, allowing batch statements t be sent based on this list.

 

debtors60daylist

 

If user security allows it, right click within the list grid, select Export Data and save the list information as an XLSX file.

 

exportdebtorsdata

 

There are a number of other useful right click options, all self explanatory. Grid Columns... allows adding further columns to the grid.

 

Further information

Debtors Adjustments Up and Down

Debtors Allocate Payments Grid

Debtors Auto Credit Hold

Debtor Form

Debtors Documents Tab

Debtors Notes Tab

Debtors Opening Balances

Debtors Payments Tab

Debtors Statement Printing

Debtor Management

Debtors Reports

 

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