Manage Payment Returned from Bank

There may be odd times when an amount is paid via the bank account but the recipient's account number is entered incorrectly, and the payment is dishonoured (bounced) by the bank.

Following are the steps to return the payment in Jim2.

1.Open the Creditor via Accounts > Creditors.

2.Add a creditors adjustment up to the bank account using tax code X.

This will:

▪add a new outstanding balance on the account

▪put a deposit entry in the bank account to return the funds to reconcile.

Now add the creditor payment using the correct account details.

How to