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Jim2® Business Engine Help File

There are times when an invoice needs to be reversed (unprinted) regardless of whether it has been paid or not. Jim2 handles this action by entering a reversal entry for the invoice, a reversal entry for any discounts applied, and the payment becomes a credit amount which can be applied to another invoice at any time.

 

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The payment entry is not reversed by default, it simply becomes a credit on that debtor's record. However, you do have the option to choose that the payment is reversed at the point of unprinting the invoice, by ticking the Reverse payments box.

 

unprint and reverse

 

If you don't choose to reverse the payment, the bank account and debtors balances in respect of that payment entry have not changed. Only Jim2 is changed in relation to that payment's entry, to make it show as a credit – not an applied payment.

 

Info

Reversal entries are created from invoices that are unprinted.

 

Further information:

Apply a Credit/Prepayment

Clearing Small Debtor Debit Balances

Clearing Small Debtor Credit Balances

Create a Debtor Refund

Credit Card Surcharge Management

Dealing with Dishonoured (Bounced) Payments

Debtors Adjustments Up and Down

Debtors Allocate Payments Grid

Debtors Auto Credit Hold

Debtors Form

Debtors List

Debtor Management

Debtors Notes Tab

Debtors Opening Balances

Debtors Payments Tab

Debtors Statement Printing

 

Enter a Credit

Enter a Credit Payment

Enter a Payment

Enter a Prepayment

Enter Debtors Opening Balances

Enter Discounts and Account Fees

How to Enter Debtor Transactions

Issue a Credit Note

Manage Debtor Payments Including Commission

Move Unknown Payments to Correct Customer

Return from Customer Entries

Reverse Discounts and Account Fees

Reverse or Delete a Payment

Send Payment Receipts

Unallocate a Payment

Undo Incorrect Refund