Sometimes an email address is entered incorrectly in the To field in an email and, if it has been used to send an email, it will appear in the drop down list when an email address is being entered after that point.
To delete it, highlight the incorrect email address in the To drop down list and select the to remove it.
Alternatively, highlight the email address and use Ctrl+Delete.
Further information
Email Overview
Before You begin
Email Security: Overview
CardFiles and Emails
Email Archiving
Email Editor Functions
Email Editor Rules
Email Lists
Email Macros
Email Macros Syntax
Email Preview Pane
Email Rules: Introduction
Email Tags
Add Email Folders and Tags
Email Templates
Email Tokens
Attach Documents to Email
Compose and Send Emails
Create a Job, PO or Quote from Email
Create a Link Within an Email
Drag and Drop Email to Job
Delete Multiple Emails
Diagnosing Incoming Email Issues
Diagnosing Outbound Email Issues
Edit Dictionary
Email in Bulk from a List
Email to Multiple Contacts
Failed Emails
Find Missing Emails in Jim2
How Email 'From' Works
Link an Email to Job, PO, Quote, etc.
Other Email Functions
Out of Office Message
Send and Receive Emails
SMS via Email
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