Show/Hide Toolbars

Jim2® Business Engine Help File

To help with the monitoring of email, it is recommended to create a Failed list, which is pinned and monitored on a regular basis.

1.Create the email folder via Tools > Setups > Email > Email Folders.

Click Add and create a new list.

emailerrorfolder

Click Save.

2.Update email security via Email > Email Security on the ribbon.

Choose the security group from the dropdown options, select Edit and add the appropriate users and groups to the list security.

emailsecurity

Click Save.

3.Create an email list called Failed, or similar. Be sure to name it, pin it and set to refresh every 30 minutes.

Open any failed or bounced emails, select Properties in the header, as this may assist in determining what the issues are.

Right click on a failed email and select Resend.

Info

Note: Emails with the status of unsent will keep trying to send 16 times before they fail.

 

Further information

Email Overview

Before you begin

Email Security Overview

CardFiles and Emails

Email

Email Archiving

Email Editor Functions

Email Editor Rules

Email Lists

Email Macros

Email Macros Syntax

Email Options

Email Preview Pane

Email Rules

Email Tags

Email Templates

Email Tokens

 

Set Up Email

How to add a Jes Instance

Email Options

Email Setup

Set up Incoming Emails

Set up Office 365 Email Accounts (Incoming)

Set up Office 365 Email Accounts (Outgoing)

Set up Gmail Accounts

Set up Pop3 Email Accounts

Set up Email Tag

Set up Email Folder

Set up Email Rule

Set up Email Security

Create an email list

Set up SMS via Email

Set up and Use Gmail in Jim2

 

 

How to

Attach Documents to Email

Bulk Email from a List

Compose and Send Emails

Create a Job, PO or Quote from Email

Create a Link Within an Email

Delete an Incorrect Email Address

Delete Multiple Emails

Diagnosing Incoming Email Issues

Diagnosing Outbound Email Issues

Edit Dictionary

Email from CardFile List

Email to Multiple Contacts

Find Missing Emails

How Email 'From' Works

Link an Email to a Job, PO, Quote, etc.

Other Email Functions

Out of Office Message

Send and Receive Emails

SMS Via Email