Jim2® Business Engine Help File

Email Editor Functions

The email editor (ie. New/Reply/Forward function) has many familiar functions when composing emails.

Function	Explanation
Attach from file	Choose an external file to attach to an email.
Select Document	Choose a document from within Jim2 and either email the document or a URL link to it.
Clipboard functions	Cut, copy, paste.
Basic Text functions	Standard text functions, as per most email editors.
Template	▪Load Template replaces the body of the email with a predefined template. ▪Insert Template inserts the template in the body, keeping whatever information is already there.
Format	Choose from HTML or Plain Text.
Preview/Print	▪Preview will display how the email will look. ▪Print will produce a hard copy.
Spelling	Check spelling.
Archive	Choose from:

When opening received emails, most of the icons on the ribbon are self explanatory:

The Properties tab provides the following tabs to assist in troubleshooting emails:

Tab	Explanation
General	Basic properties of the email including subject, email id, message id, received date, error, etc. Note: This is useful for establishing errors when sending, etc.
Outgoing Recipients	Lists email addresses and contacts from the To, CC, and BCC fields.
SMTP Headers	The email’s SMTP Headers.
Email Body – Raw	The raw text of the email including HTML, etc.
Email Body – Text	The decoded text of the email body. Useful for working out email rules, etc.