Apply a Credit/Prepayment

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Info

Applying a credit/prepayment can only be performed if the currency is of the invoice(s) is the same as the currency of the credit/prepayment.

1.Run a Debtors list and choose the debtor.

editingdebtorwindow

2.Click Edit at the bottom of the screen.

3.The Date field will default to today's date but can be changed if needed.

4.The Type field will default to Payment and does not need to be changed for this.

5.Select Payment By, then use the drop down list within this field to select the Credit or Prepayment option.

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The Select Credits/Prepayments screen will open.

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6.Choose the credit to apply and click OK. The credit/prepayment can now be allocated, which can be applied to a single invoice or multiple invoices.

 

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An amount of credit that is greater than the customer has available cannot be applied.

 

Hyperlinked fields

The following Items fields provide hyperlink access to view associated information. Hovering the cursor over the wording to the left of the field will display the label name in blue if it is hyperlinked. Click on the label and choose the option to view. Card Code – will open the cardfile of the code entered here.

 

Further information

Debtors Adjustments

Debtors Allocate Payments Grid

Debtors Auto Credit Hold

Debtor Form

Debtors List

Debtors Documents Tab

Debtors Notes Tab

Debtors Opening Balances

Debtors Payments Tab

Debtors Statement Printing

Debtor Management

Debtors Reports

Clear a Credit on a Debtor

Clear Small Debtor Balances

Create a Debtor Refund

Enter a Credit

Enter a Credit Payment

Enter a Payment

Enter a Prepayment

Enter Discounts and Account Fees

Issue a Credit Note

Debtor Payments Including Commission

Move Unknown Payments to Debtor

Reversal Entries

Reverse Discounts and Account Fees

Reverse or Delete a Payment

Send Payment Receipts

Unallocate a Payment

Undo Incorrect Refund