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Jim2® Business Engine Help File

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Managed Print Services Edition

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Jim2 Managed Print Services (MPS) Edition has been specifically designed for the photocopier/printer service industry.

 

It allows for management and viewing of all activities (service and consumables) related to a specific machine (copier, printer, etc.).

 

machines in ribbon

 

Setting up a unique record for each machine (Asset) will allow integrating the original sale, page counts and billing, consumable sales related to that machine, and all service and maintenance jobs, providing a full history for the machine.

 

Jim2 MPS Edition can easily handle thousands of machines that can be under a full service contract or time and materials contracts, etc.

 

Throughout this area of the Help File, the actual machines are referred to as Assets. Each asset is allocated a unique Asset ID. This can be the existing machine number, or can be automatically generated by Jim2.

 

All related sales, service, consumables and meter read jobs are linked to this unique Asset ID, allowing detailed reporting and analysis. All service jobs are performed on the Asset. This enables meter reads from connectors (ie. FMAudit, etc.), service meter reads from technicians, etc. to be stored against the asset, as well as having the same features as jobs, quotes, etc., including multiple asset lists.

 

This Asset is separate to the billing process, which is managed by Contracts (the default in Jim2 is Projects, however it can be changed here). Throughout this area of the Help File, Projects are referred to as Contracts.

 

See here for a list of recommended reports to be run on a regular basis.

 

Further information

Assets

Billing

Consumables

Contracts

Invoicing

Managed Print Services Edition

Meter Overview

Meter Reading Options

Overview

Operation

Preview Pane

Apply Price Increases

Recommended Reports

Refurbishing and Replacing Machines

Service

Set Up and Use Web Meter Reads

Set up QR Code

Setup

Templates