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The recommended process when a customer has been overcharged is:
▪Add a Return from Customer for the overcharged invoice
▪Create similar from the original job.
▪Edit the price. Invoice the new job.
▪Apply the credit from the RFC to the original invoice.
This ensures that the job and stock profit reporting is correct.
Further information
Jobs at a Glance
Jobs Security
Job List
Return From Customer
Sales Register
Dispatch
Hire Stock to a Customer
Job Comment Grid
Job Footer
Job Header
Job Status
Job Preview Pane
Job Reports
Job Stock Grid
Progress Payments and Claims
How Job status affects the GL
Add a Job
Add Billable Labour to a Job
Add Labour to a Job
Add Comments to a Job
Add a Document to Job
Add Discount to a Job
Add Freight to Jobs
Add Multiple Jobs
Add Stock By Multi Selection
Add Stock to a Job
Add Stock to Job When Insufficient Stock
Auto Create Purchase Orders from Jobs
Charge Customer a Re-stocking Fee
Create a Job from a Similar or Previous Job
Create a Template for Recurring Jobs
Create Back Order
Email from a Job List
Export a Job Report to Spreadsheet
Export Actual Labour
Export Labour Hours from a Job
Handle Part Delivery of Jobs
Job/Order Prepayments/Refunds
Import Jobs
Mark a Job as Ready
Print a Job
Reserve Stock for a Job
Scan Stock into Jobs
Select Serial Numbers on a Job
Stock Availability Allocation Process by List
Stock Availability by Location on the Fly
Take Deposits from Customers
Unallocate Stock From a Job
Unlink a Job
Unmark a Job as Ready
Unprint a Job
Unreserve Stock for a Job
Use Comments to Track Work in a Job
Use Stock Lookup and Select
View or Edit a Job
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